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      Agero

      Engaged employer

      Agero reviews

      Horrible place to work. - Customer Service Agent Agero Employee Review

      1.0
      17 May 2019
      Customer service agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Fast hiring process that’s it !

      Cons

      Low pay, bad management from the CEO down. Make you train for multiple things without increase in pay. Constantly changing, unstable work life balance. No room for growth in expertise. You have to be best friends with your supervisor which could be incompetent. Upset customers daily screaming and belittling you and no support. High turnover rate. Short breaks and no time for bathroom breaks. Excessive Micromanaging.

      avatar
      Agero Response
      7y
      Thank you for your feedback. We are sorry to see you leave after more than 3 years but we wish you the best of luck with your future endeavors.

      Explore other reviews about Agero

      5.0
      18 Jun 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      WFH and great culture at Agero

      Cons

      None that I can think of

      3.0
      14 May 2026
      Roadside assistance
      Recommend
      CEO approval
      Business outlook

      Pros

      Offers Work from home, most everyone is willing to help when you have a question.

      Cons

      Some mangers need to really reflect. You can tell they are just in the spot because it needed to be filled. If you are not careful and really monitor what you are getting marked off by from QA that can hinder you. You MUST review what you have been marked off on. HIGHLY recommend you do this. The shifts change every 6 months so if you want/need a second job throw that idea out of the window. And unless you are the “top dog” you will have options for to pick from however you may not get your main pick so keep that in mind. Low pay, if you are a single person trying to manage a house hold I don’t recommend but it can be done. More so if you have children and no other form of income.

      avatar
      Agero Response
      1mo
      Thank you for your feedback. We will share with our leadership team.
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