Great training but toxic management culture - Customer Service Representative Afni Employee Review

Work life balance is amazing. The production requirements are not over the moon and hard to attain. You can and will produce well if you're working like you should. The subrogation department is outstanding. The managers actually care and are very transparent.

Third party administrators are always at the mercy of their clients need. The need for employees seem to fluctuate a bit, so make yourself valuable so if lay offs occur you aren't the first to go.

* If you ever want to work in management, this place will give you an education in what not to do. * Decent benefits package. * Weekly food trucks for lunch. * Some opportunities for promotion if you work hard.

* Management is the biggest con. They are not transparent, don't really know what they are doing, and make decisions by the seat of their pants. Most decisions are knee-jerk reactions to something that could have been prevented if they had half a clue how to do their job. * If you have a question, you can expect to get a 5 different answers from 5 different managers or being told one thing only to have a completely different thing take place. * The call floor is the most toxic place I have ever seen. You can feel it hanging in the air the moment you walk in.