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Advanced Call Center Technologies

Engaged employer

Poor management - Customer Service Representative Advanced Call Center Technologies Employee Review

1.0
20 Jul 2023
Recommend
CEO approval
Business outlook

Pros

There are very few good reasons to invest with this company. Supporting reasons is the management is poor and untrained to deal with people. Their approach is to allow the wrong to happen and be cliquey and friends with select individuals they like rather based off performance or good rapport.

Cons

Several.. Management lacks the backbone to stand up for the people and constantly blames supervisors for their inability to manage situations like hostile work environments so they reward employees by giving them more breaks and incentives meanwhile they allow time theft and deviation points to dissolve for their selected clique friends. The security is a joke when altercations happen they sit back and do nothing making the place unsafe and management won’t do anything to change the behavior of this. They instead blame employees and whimper when they should take responsibility in the facility atmosphere being volatile and hostile. They set the tone and the tone is as long as we’re buddies you can get away with anything.

Explore other reviews about Advanced Call Center Technologies

5.0
9 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Best place to work with the I.T Helpdesk Team.

Cons

Teamwork played a big role in the I.T Dept.

1.0
29 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Paid breaks and weekends off are the only pros

Cons

Quite literally everything. Management, and the thousands of unethical business practices they have. Lots of sketchy people who work there

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