Pros
For context, I work at the First American - Idaho Falls Site -Management is very supportive of employees and encourages CSR (Customer Service Reps) to apply for leadership positions when they open up -Pay is regular, haven’t missed a check yet -5 sick days a year and there are 2 personal days and accumulating vacation time. -401k matching -Health, Dental and Vision insurance options -You can take time off to do Charity work -Regular hours (only occasional mandatory overtime which is paid at time and a half) -On night shift (my own shift)
Cons
Due to working at the client site there are a few problems -The client’s top brass only see numbers and do not care for logistical situations that may interrupt workflow -Whether or not we are able to work optional overtime is dependent on the client -We are at the mercy of the client as to whether we can hire more people, regardless of our workload -all in all client bureaucracy is the problem