Call volume more important than customer care - Call Center Agent Adecco Group Employee Review

Great hourly rate, landed me a two-year contract with Google, friendly and helpful staff, great communication and experience overall.

None that I could think of

Decent Benefits and flexible hybrid work schedule.

Constant restructuring and executive turnover have negatively affected stability and morale. Despite 26 years of dedicated service, the severance package was disappointing and did not provide adequate time to transition to a new job. Leadership quality and decision-making were recurring concerns throughout the organization.