We want to be a billion-dollar company, but lack some basic infrastructure and resources to operate at that level. I think the biggest reason these structures are not being built out is that Addison struggles to shed its "start-up, run your own desk" mindset. The majority of senior leadership has been with the company for many years, which is a positive, but there is a reluctance to adopt processes from another vertical or another brand because we feel "our business is so unique", while there are intricacies, at the end of the day we are all in staffing. The more we keep siloing our groups, the more difficult it becomes to build an effective enterprise.
Additionally, as I mentioned above, I feel leadership shys away from addressing some larger issues. Offering more minority celebrated holidays as floater holidays is not addressing the lack of diversity in almost every office. Asking people to come in the office because a vaccine is ready, but not widely available, is not making employees feel like you care about their overall well-being. I get we can not expect fingers to be snapped and every issue to be resolved, but it seems at times leadership uses the right words to appease employees but lacks follow up. While I am not expecting Addison to be perfect in every area, I think if we really want to live our People First mindset it is important leaders keep all of their people in mind when making decisions.