An undervalued position with a lot of management baggage - Customer Service Representative Action Furnace Employee Review

Poor policy implementation, poor policy standards, "boo-hoo" policy when management screws up, constant management interference with office policy, regular clashes between management, workplace culture poor between dispatchers and regular csrs, lack of follow-through on company promises/decisions, often poor communication between management decisions and CSRS, no choice in opting out of "on call" on the weekends