Pros
-Upper level management is approachable and incredibly nice. Within the office there is no separation from senior staff and an average employee. They are not hid away in a board room somewhere. This provides a feeling of openness and no divide between leadership and employee. -Benefits are standard for what the government requires -People from all over the world, many languages spoken and almost always the people hired are upbeat, positive and nice.
Cons
-Very high turnover rate specifically in IT and Customer service departments. -Serious lack of training within all departments. No onboarding process. This is a unique company with a niche insurance product, an overview of how it all works would be beneficial to anyone but for some reason the company can't provide. -No documentation of processes, procedures and methods. This roles over into major issues with the lack of training. -Internal hiring is strange. I like the hiring of internal candidates but the hiring usually means someone with an unqualified background is in a role they know nothing about. -No one has any actual idea what they're doing. -No upwards mobility. Often employees cross train into new positions that are sold as an upgrade. In someways they may be but the reality is it's a small company, you can only go so far. -Change is incredibly slow despite being a small company Acquis is ran like a mom and pop convenience store. A core group of people know what to do and whats going on but the reality is with a lack of any serious onboarding program and documentation newcomers are often left to fend for themselves and usually end up leaving. Most people have no idea what they're actually doing. Issues became much more apparent when glaring problems had to actually be dealt with after a major acquisition.