Freedom truly does care about their clients and their employees. The leadership here is absolutely amazing. - Customer Service Representative Achieve Employee Review

5.0
22 May 2018
Recommend
CEO approval
Business outlook

Pros

Recently I was going through a hardship. I was being evicted from my apartment. Freedom really showed me, a new team member, that they’ve got heart. Truly humbled and blessed. When they say you are part of the Freedom Family, they mean it. Freedom made sure I was taken care of and gave me the money to pay my rent. In this day and age you would be hard pressed to find a company of this substance. Freedom wants to help it’s fellow man. It is with the idea of helping others, they are single handedly helping to get people out from debt and free to enjoy life. The joy of helping others exudes throughout and makes this job satisfying!

Cons

The only cons I have come across is a fear of losing control. When clients come to us they are most often in great hardship. Instead of filing bankruptcy they give them a better alternative. The debt settlement program is less invasive than bankruptcy. A client must stop paying a creditor. Creditors will start calling which can be very frightening to the client. Rest assured Freedom has been dealing with these creditors for years.

Explore other reviews about Achieve

5.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I have been with Achieve for nearly 13 years, and it continues to be a place I truly enjoy working. The people here make all the difference—there is a strong sense of collaboration, support, and inclusivity that you don’t often find elsewhere. I appreciate the diversity within the organization and how valued different perspectives are. Leadership is supportive, and I have had a great experience with my supervisor, who encourages growth and teamwork. Even in a remote environment, Achieve does an excellent job fostering connection and maintaining a culture that genuinely feels like a family. I’m proud to be part of a company that prioritizes its employees and creates a positive, engaging work environment. I love the option to work from home it makes my life a little easier :)

Cons

I do not have any significant cons to note. In my experience, Achieve has been a great place to work. I feel fortunate to genuinely enjoy what I do and to be part of a company that I believe in.

3.0
12 May 2026
Recommend
CEO approval
Business outlook

Pros

- The people are generally very kind and collaborative broadly. - I believe the company is genuine in its mission to only earn profits by helping everyday Americans move forward on the path to a better financial future. - The company at large and some of its leaders aren't afraid to try things and then pivot if they don't work to try something else, instead of doubling down over pride or ego or stubbornness.

Cons

- There's a lack of clear and strategic leadership that leaves job ambiguity, which places the employee at a disadvantage with performance measurement, which is how they award quarterly bonuses. Without clear SMART goals, it becomes a game of bring me a rock, but not that rock. - Towards the end, they were implementing a start-up entrepreneurial mindset style that was leaning away from valuing work/life balance and getting more demanding and desperate in attempts to meet metrics.

avatar
Achieve Response
1mo
Thank you for taking the time to share your thoughts. We value all feedback, and we’ll carefully review the areas you mentioned as we work to always GET BETTER by improving the experience for all employees.
See reviews by: Helpful|Rating|Date|All