Corporate Collections Specialist - Corporte Cllectons Specialist Access Employee Review

Thank you for your review here. I appreciate the feedback. I am glad that you find us to be family friendly with flexible hours. We are doing work now with a compensation specialist to understand better how our compensation lines up with other similar positions at similar companies, and our early read is that you're right -- our salaries and hourly compensation at many of our locations today appears to lower on the scale than I am comfortable with for Access. This hasn't always been the case, but things have changed as we have grown and we have improvements to make here. Again, this information is fairly new and our analytic work isn't done, but we will be working on this throughout 2018 (and beyond, of course, as this is always a moving target). We just restructured much of the company last year to reduce "top heavy management", so I am not sure that I agree with that assessment, but understand that is how you feel and that you also feel we are generally understaffed in your area of collections. Since we just moved and restructured the entire accounting function, including a full systems and process improvement review, I am confident the improvements are well underway. Finally, thank you for the reminder to always express appreciation for your team members. That is sound advice and I will continue to coach our team to do so here at Access. Thank you, again, for you review, and thank you for all that you do for Access. I do appreciate you and your efforts. Best, Rob