No real perks, repetitive daily tasks, low morale, eight hours of sitting behind a computer with the expectation you will answer every single phone call (and will get called out if you miss one), miscommunication between vendors and clients galore, dispatchers will send technicians out to do annual inspections twice in a month--without realizing they just went a couple of weeks ago, limited mobility, painfully low wages (I'm single and childless; I can't imagine how a parent could support kids or a spouse with pay like this), pointing fingers in place of accountability.