Pros
The staff workers I supported as a contractor for a local office were wonderful, dedicated to their jobs and going the extra mile. Plus they were FUN to be with, always an internal office game from time to time ( a hoola-hoop contest one day and a totally off the wall rubber duck hunt). Top notch. That said, anybody above their office in management was questionable to a degree.
Cons
Outsourcing. Period. This move to shift IT, accounting and other functions to Wipro is a functional disaster. It hobbled these fine people in doing their jobs efficiently and accounting is costing Abbott money. And forget information technology, doesn't exist anymore. The pay was poor for scale and the decisions were mostly brain-dead dumb. Some individuals still exist in structure, but not many and the GSD help desk takes days to route a ticket from user to me