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ARC Document Solutions

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Document solutions consultant (Territory Sales Manager) - Document Solutions Consultant ARC Document Solutions Employee Review

1.0
19 Feb 2020
Recommend
CEO approval
Business outlook

Pros

Schedule, great customer base whom I was already familiar with. It can be challenging at times due to middle management turnover but still fun and rewarding overall. Extensive product line to be able to offer the client (though most products are not produced in-house).

Cons

Very poor regional management. The proverbial, “left hand doesn’t know what the right is doing”. No consistency in how sales/revenue metrics are measured. Company is rife with poorly-suited individuals to their occupation. For perspective, my regional sales manager couldn’t differentiate between their, there, and they’re; and spelled laptop with a “b”. They try to bill themselves as a “high tech” solutions provider, when ARC is really little more than a glorified print shop.

Explore other reviews about ARC Document Solutions

5.0
7 May 2025
Recommend
CEO approval
Business outlook

Pros

Great friendly environment to work in

Cons

Since I was the intern, I was the youngest person there.

2.0
30 Apr 2026
Recommend
CEO approval
Business outlook

Pros

A pulse is all that is needed to qualify to do this work.

Cons

Weekly policy changes were implemented without advance notice and applied retroactively to all staff rather than addressing specific individuals. Dress code memo prohibited tights for all staff in response to specific individuals, further limiting appropriate clothing options in a warehouse environment. YouTube and visual content prohibited a month into tenure, with audio limited to music only, eliminating mental stimulation (e.g. news, podcast, etc.) during repetitive, isolated work in a locked room. A water bottle used every day for a month without issue and was even complimented by one of the supervisors, suddenly became prohibited according to the same supervisor weeks later (there is no exaggeration here, unfortunately). Book tracking quota requirement was introduced despite significant daily downtime — approximately forty-five minutes each morning and after lunch, waiting to be logged in or for books to arrive yet a daily scanning quota was imposed despite these systemic delays. Management is fickle, unorganized, and lacking competence. The work environment is unpredictable, and staff are set up for failure.

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