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ARC Document Solutions

Is this your company?

Someone needs to communicate to the local employees, especially at OCB/CR - Field Technician ARC Document Solutions Employee Review

2.0
11 Jun 2008
Recommend
CEO approval
Business outlook

Pros

Field service, not locked to a desk all day, Excellent Benefits. OCB has generous time off policies.

Cons

Local Management does not, and has not in the last year or so communicate to employees during the downturn in the housing and construction market, where the company is headed. Just lots of Pink Slips on Thursdays. generous time off, but most employees do not take vacation as allowed, and end up not taking advantage of this policy with "too busy" remarks on returned on disapproved vacation tickets, due to layoffs resulting in skeleton staffing. Field Techs are getting killed by rising fuel prices, with NO hope of ANY help from the company. I fully expect retaliation/termination from the company if they use their legal force to disclose my identity. "Ethics Point" is a joke, designed to protect department managers.

Explore other reviews about ARC Document Solutions

5.0
7 May 2025
Recommend
CEO approval
Business outlook

Pros

Great friendly environment to work in

Cons

Since I was the intern, I was the youngest person there.

2.0
30 Apr 2026
Recommend
CEO approval
Business outlook

Pros

A pulse is all that is needed to qualify to do this work.

Cons

Weekly policy changes were implemented without advance notice and applied retroactively to all staff rather than addressing specific individuals. Dress code memo prohibited tights for all staff in response to specific individuals, further limiting appropriate clothing options in a warehouse environment. YouTube and visual content prohibited a month into tenure, with audio limited to music only, eliminating mental stimulation (e.g. news, podcast, etc.) during repetitive, isolated work in a locked room. A water bottle used every day for a month without issue and was even complimented by one of the supervisors, suddenly became prohibited according to the same supervisor weeks later (there is no exaggeration here, unfortunately). Book tracking quota requirement was introduced despite significant daily downtime — approximately forty-five minutes each morning and after lunch, waiting to be logged in or for books to arrive yet a daily scanning quota was imposed despite these systemic delays. Management is fickle, unorganized, and lacking competence. The work environment is unpredictable, and staff are set up for failure.

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