My initial title to this review was going to be "a big company that doesn't know how to be big," but not having a lot of insight outside of Itasca, I cannot directly comment on the company as a whole. However, that statement does hold true for Itasca. I believe the company is taking steps to support continued growth, but at the time I left, there was still a lot of change in the works. I found that local leadership valued employee tenure and longevity over performance - employees that have been there 20+ years have too much influence over a company that has outgrown their limited skills. Sales team sells one thing: price. While the company is growing, Itasca has positioned itself to be a victim of poor local leadership, stagnant growth and reluctance to change. The environment can, at times, be abrasive and downright unprofessional. I do hope that those behaviors are curbed - it was too wide spread in the Itasca office to be an individual issue. While the company preaches work-life balance, being in management left nothing of a life - at the desk-level, that may be true, but beyond that, expect to be married to your job. The cost of insurance was only increasing and much higher than what is offered by direct competitors. At the time I left, turnover was also at an unsustainable level.