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AIT Worldwide Logistics

Engaged employer

Over worked, under paid, lead on! - Operations Manager AIT Worldwide Logistics Employee Review

2.0
21 Jun 2018
Recommend
CEO approval
Business outlook

Pros

The people within my own station were a joy to work with - some of us were close like family and I have kept in touch with many former colleagues.

Cons

Over worked and not properly compensated for the time put in. I did not have a raise for the last 3 years I was with the company, despite my department having consistent growth in both revenue and profits year over year. I begged for help and only after a year plus of begging was I finally given some relief. Upper management talked a big game about work-life balance, but talking is all they did. Meanwhile, many of them had plenty of time out of the office with their families while the rest of us were working late into the evening. I was told corporate considered my profit share bonuses my raise, but we all know profits don't last forever and the economy will eventually affect that. It is extremely unfair for the employees to pay the price when bad times come around again. My base cost of living rises every year - as does everyone's - so not getting a raise in 3 years was basically a pay cut each year. Other employees told me they had never received a raise and some had been with the company for 5-7 years or more. I was consistently told by my managers and directors I was one of, if not the best operator in the company and my department never had the recurring issues other departments had, but they never showed it with proper compensation. A private equity firm bought into the company last year and it seems as if things began to change after that. The company has lost its way culturally. They like to make a big deal about company culture, but their execution was way off. There were a lot of inter-departmental turf wars and stations many times only looked out for themselves with no regard to sister-stations - there were exceptions to this, but not often. Regarding benefits, the 401k match was very mediocre at best and you aren't fully vested for like 5 years I think. I was STUNNED at how expensive the health insurance was when I started working there. As a single person expect to pay at least $500 a month out of your own pocket and as a family you will need to take on a second job! Factor the high out of pocket health insurance costs into your initial salary negotiations - I wish I had!

Explore other reviews about AIT Worldwide Logistics

5.0
6 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Great work/life balance. A cohesive, family-like office atmosphere. Very reasonable management/owners. Room for advancement and good benefits.

Cons

None that I can think of

2
avatar
AIT Worldwide Logistics Response
1w
We’re so glad to hear you’ve had such a positive experience at AIT! We appreciate your feedback and are happy to have you as part of the team.
1.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Not much can be said when its comes to Pros, I guess they have pizza parties every couple months.

Cons

In the Home Delivery Department, one of the supervisors really likes asks racially motivated questions, meanwhile discounting any issues you bring up to her, While the other one, likes to spread rumors and ostracizes employees she doesn't deem fit. Their manager and director aren't much better. They act friendly when everything is going well, but the moment you bring up concerns about workload, responsibilities, or compensation, you're pulled into a meeting and made to feel like you're the problem. It does not matter if you out perform your co-workers. Not to mention the director has zero clue what goes on. The biggest issue is that management protects its own. If they don't like you, or if you raise concerns about a supervisor or long-term employee, they'll find a way to paint you as the villain. It creates an environment where people are afraid to speak up because they know there's a good chance nothing will be done, and they could end up facing retaliation for trying. *FYI, I am speaking strictly about the "Customer Experience" department*

avatar
AIT Worldwide Logistics Response
1w
We’re disappointed to read that this was your experience. A respectful and professional workplace is the standard we expect across every team, and concerns related to conduct, fairness or retaliation are taken seriously. While we can’t address individual situations in a public forum, we do want employees and former employees to know there are channels available to raise concerns so they can be reviewed appropriately. We value feedback, even when it highlights areas where we may need to improve, and we wish you the best going forward.
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