22 Aug 2022
AIR MILES Response
3yThank you for your review! I’m so glad that you are enjoying the range of perks and benefits that we offer our Associates. Our future of work vision, which is rooted in a permanent flexible working model, was created in recognition of the importance of allowing Associates to choose where they do their best work and was based on feedback collected directly from our Associates. We maintain an office in Toronto as our headquarters, but do not mandate a minimum number of days in the office. To support our Associates with our new future of work vision, we have recently introduced a new Remote Work Stipend benefit and continue to review our benefits regularly to ensure that they are relevant and valuable to all Associates.
I appreciate your feedback regarding the time it takes to see action and results on certain initiatives. We are focused on continuously evolving our approach to innovation and speed to market and have introduced Agile Marketing teams as a result. We recently tested a new offer, AIR MILES Max Pass, which went from idea to in-market in record speed, and we are committed to continuing to test and learn from new ideas more quickly.
Much thanks,
Dimitri Benak, VP of People and Culture