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      AIR MILES

      Part of BMO Financial Group

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      AIR MILES reviews

      Just how an employer should be. - Software QA Engineer AIR MILES Employee Review

      4.0
      3 Sept 2021
      Software qa engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      We always hear folks having trouble with their employers or their team not been accommodating to life during pandemic. But that's not the case with Loyalty One. With a very tough year personally, I did not think I will be able to make it. But thanks to my employer and team, I have sustained. Pros- 1. Team members are very compassionate, empathetic and cognizant of the fact that life exists beyond our work and that kids, pets, back ground noises are part of that life. 2. Being part of same team can be monotonous, but the various projects spice it up 3. Various growth opportunities, for both horizontal and vertical growth 4. Employee engagement programs are always on, each week. It really helps to see that there are right folks employed to take care of the digital presence and interaction within organization 5. I 100% approve of our President & CEO Blair Cameron. We have seen more of him post pandemic than pre pandemic times and I approve of this. It is so easy to lose touch, but glad that he makes effort and that shows that he cares. 6. All the policies are on point - security, ethics, cultural, etc. 7. Benefits - I appreciate SO much the benefits that L1 provides. They are one the best in organizations of this tier.

      Cons

      Working from a different country- This is the only Con I have experienced. We have been stuck in our homes since pandemic hit. I have had personal losses that I would like to heal on. Unfortunately, like other Canadian employers, L1 doesn't allow folks to work from out side North America. This has been a very challenging aspect. I wish the organization really takes a step up on this and allows its employees to work from places they prefer, as long as they can guarantee a quality and safe technical infrastructure. If that is not an option, then perhaps start a conversation if employees can have a longer vacation period. It is pretty depressing to not be able to meet family and support them emotionally

      avatar
      AIR MILES Response
      4y
      Thanks for taking the time to share your perspective; we appreciate your feedback and I know people value hearing from current Associates. The well-being of our Associates is our top priority and as COVID-19 evolved into a global health concern, we knew we had to not only reimagine where and how work would get done, but also how to drive engagement and empower our teams, while supporting their mental and physical health. I am so glad to hear that you feel supported by the programs and resources we offer. At AIR MILES we have an advantage in that we own the largest data assets in Canada – it’s how we drive value for our Customers and Partners. We know that work will never be the same, even if we don’t yet know all the ways in which it will be different. What we do know, is that we do not currently have controls in place to monitor data privacy and security outside of Canada. For obligations on data residency, security, and privacy, we require all Associates to work within Canada, even while working within a remote capacity. I know you can understand the utmost importance we place on keeping our data secure. Thank you again for your review; I appreciate all that you do. Dimitri Benak VP, People and Culture

      Explore other reviews about AIR MILES

      5.0
      25 Jan 2023
      Software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Good benefits Great co-workers Fully remote Lots of fun employee events - got to meet a lot of cool folks at the company through it

      Cons

      Lots of different roles within the chain of command so different objectives are being passed down Sometimes hard to feel if you're making a difference

      avatar
      AIR MILES Response
      3y
      Thank you for the positive feedback. Our Associates are at the heart of our strong company culture and are truly what makes AIR MILES such a great place to work! We are glad to hear that you enjoyed the benefits and events offered to our Associates, as well as our remote-first working model. We appreciate your perspective on feeling as though your work makes a difference. We strongly believe that our people are our greatest asset and that the work done at all levels of the organization contributes to our success as a business. During our January Business Update, our Executive team shared our Strategic Imperatives for 2023 and the ways we will continue to scale as an organization to help Associates under the "big picture" and where their role fits in. We also recently introduced a new Goal Setting process to better align with our quarterly planning process, and to encourage more regular conversations about goals between Leaders and Associates. For Associates with questions regarding the impact of their role, we encourage you to speak to your leader or Manager Once Removed for guidance. Thanks again for your feedback, and all the best. Dimitri Benak - VP, People and Culture
      1.0
      4 Jun 2025
      Secretary
      Recommend
      CEO approval
      Business outlook

      Pros

      Making people write reviews to

      Cons

      And Review things just to

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