Managed care does not care about their employees. They dont support their case managers, listen to their concerns or requests, and they dont seem to know whats going on with clinics outside of Florida or California. They micromanage things that dont matter but ignore and avoid things that do.
AHF as a whole doesn't seem to care about managed care. Seems like they want the case management programs to fail. Doctors, public health, the healthcare centers all get all the support and whatever they ask for. We still have to use microsoft excel to manage our caseloads. This would be fine if they were small, but were talking up to 100 patients per manager. How is that manageable with EXCEL? Multiple locations and multiple counties have been begging for some sort of program to make our jobs more manageable for years but no one cares, no one listens. And then they wonder why audit scores continue to fail. Nevermind that management doesn't know anything going on anywhere.
And they really screwed us over during the pandemic. Other depts got hazard pay, but we didnt. Supervisors gave some bs excuse that we didn't meet criteria cuz you had to be in the clinic full time and not rotating or working from home - but other employees in other depts still received the bonus..... and there teams never set foot in the clinics throughout the pandemic either or were rotating too. So what makes case management different? We just arent valued as much.....
The leadership in managed care play favorites. All senior management in the department are nurses. So if you want to get in good, be a nurse. Otherwise they dont care about you.
There is no room for advancement at all.
Health insurance is too expensive for what you're paid. Almost $1000/month for families??????? And were a healthcare center?????? Company worth a billion dollars at least but there employees can't afford quality health insurance.
Lastly, everyone pretends everything is fine for the CEO and never tell him anything. Thats why some locations are such a mess. They want Weinstein to think everything is fine when its not.
