Toxic, Dysfunctional, Big Egos - Operations AG1 Employee Review

1.0
19 Nov 2023
Recommend
CEO approval
Business outlook

Pros

100% remote & good benefits package.

Cons

Leadership and management is dysfunctional, unorganized, reactive, toxic, incompetent, cliquey, egotistical. Nobody is ever on the same page and it creates a constant feedback loop of never-ending fire drills. Leadership is so obsessed with their individual images that they will continuously scapegoat, point-fingers, and gossip. I can confidently say that many people in leadership are not only unqualified from a technical/expertise perspective, but are not qualified to properly lead a team/work cross-functionally. Lastly, leadership does not have their fingers on the pulse of the asks of their employees. They so easily assign difficult projects with unreasonable timelines. There’s too many cooks in the kitchen and it makes each task so much harder and longer to complete in an already stressful, toxic, cliquey environment. There is no amount of communication that seems to help because you cannot out-communicate your way out of organizational dysfunction. I can’t tell you how many times I was waiting on a “yes/no” answer so I can move forward with a time-sensitive project and leadership (C-Suite, VPs, senior managers, etc.) responded with “wait, what is this for again?” - which is especially frustrating because they are the ones that requested the work I was presenting in the first place. As long as you’re not in Operations, AG seems like a fun place to work. If you’re in Operations, then best of luck.

Explore other reviews about AG1

5.0
20 Apr 2026
Recommend
CEO approval
Business outlook

Pros

A Message to Potential Hires: To those reading Glassdoor: read between the lines. Many negative reviews come from a place of resentment after a departure. AG1 is a place for those with a growth mindset. If you want mundane stability, look elsewhere. If you want to build and learn, this is the right "system" for you. Culture of Growth and High-Level Talent The People: You are surrounded by smart, capable individuals. The "humane" element of the culture is real—conversations with colleagues are grounded in empathy and authenticity, which is rare in a high-growth environment. Remote Flexibility: The WFH model is a massive win for quality of life. It trades "soul-sucking" commutes for high-output flexibility. Fail-Fast Mentality: The company genuinely embraces a "learn by doing" philosophy. If you’re a builder who likes to step out of your comfort zone, the tools and support are there for you to grow both professionally and personally. Leadership Support: Direct management (at the mid-level) is fantastic. There is a genuine investment in seeing employees succeed and providing the resources necessary to do the job well.

Cons

Growing Pains and Market Pressure Process Maturity: As the company scales, there is a clear "efficiency gap." Processes can feel immature or are not consistently followed across all departments, leading to unnecessary friction. Reactive Pace: The environment is fast-paced and can be highly reactive. The sense of urgency dictated by the market is constant, which may be overwhelming for those looking for a "stable, conveyor-belt" type of role. Top-Down Visibility: There can be a disconnect between top-level management and the daily reality of the workforce. While communication is frequent, the "ground-level" impact of certain decisions isn't always fully accounted for.

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AG1 Response
2mo
Thank you for sharing your perspective and for your thoughtful feedback. We’re glad to hear that the people, our growth-oriented culture, and the flexibility in how we work are resonating. Your observations are important, and we take them seriously. These are areas we’re actively working to improve as we continue to scale. We value your input and continued investment in building our culture at AG1.
1.0
28 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Great brand from an external POV - A lot of ultra talented employees from the VP level on down - Fully remote

Cons

- C-suite that argues amongst themselves in front of teams and talks about each other behind their backs - CEO can't/won't make decisions or empower her teams to do so causing endless whiplash - CEO has zero relationship with anyone outside of her c-suite, no interest in the people doing the work - Constant lip-service about 'the work' and 'rigor' as if the 300 employees are simply input/output machines - No bonuses paid out for past 2 years (zero) - If you are external facing, you will need to be constantly recovering relationships, explaining away delays/indecision

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