CUSTOMER SERVICE REP - Customer Service Representative AECOM Employee Review

3.0
16 Nov 2015
Recommend
CEO approval
Business outlook

Pros

Since new management has taken over the atmosphere has changed. Management actually cares about us and how we are doing day to day as well as training. We can go to them with out fear of losing our jobs.

Cons

the commission should of stayed the same due to the fees being different for every hospital makes it hard for some of us to make it per month. instead of monthly commission may be it should be quarterly so that everyone can receive something based on what we bring in. or give everyone a raise to make this job a compete with other jobs with good benefits.

Explore other reviews about AECOM

5.0
31 May 2026
Recommend
CEO approval
Business outlook

Pros

Decent pay 4 weeks paid parental leave 3 months maternity leave Good variety on projects

Cons

Could pay more Benefits aren't great/expensive Office management varies

3.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Decent company, good stock plan, good people who want to see you grow

Cons

Very remote management makes things hard, very little team work is locally siloed so its hard for managers to understand the boots on the ground view. Managers are great people but spread very thin, sometimes they accept work before having staff for it(classic consulting move)

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