ADT has given me the financial stability and ground work for an amazing career with the corporation! - Trainer ADT Employee Review

5.0
29 Aug 2014
Recommend
CEO approval
Business outlook

Pros

ADT provides a very positive and healthy work environment. They offer amazing daily, weekly, and monthly bonuses and incentives. At the end of the day you know you're preventing bad things from happening to good people. It is very rewarding.

Cons

The cons I would consider working for the number one brand in the market, while our prices do provide the best service and guarantees that are available, smaller locally owned companies are able to provide inferior service for a much lower price. Humans don't want to think about what would happen in the event of ACTUALLY using the system.

Explore other reviews about ADT

5.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Amazing Culture Great Benefits Package Multiple work locations including Work From Home

Cons

Call Center environment isn't for everyone Attendance policy is strict Work shifts may not be your first preference

4.0
15 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good company to work for, huge customer base and big brand that sells itself. They pay well when you get deals signed. You get a lot of freedom when you perform well

Cons

Pay is full commission. It’s a lot of self hunting and prospecting, Not a big deal but that’s a deal breaker for some. A lot of the job you learn as you go, you’ll start to get familiar with the equipment and the sales process. When you don’t perform you will be micromanaged. Company does not like to “fire” so they will ride you to help you get on. Track if you’re not making quota.

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