Not the same, they are not fixing what is broken - Residential Resale Representative ADT Employee Review

1.0
28 Oct 2013
Recommend
CEO approval
Business outlook

Pros

My team had good report. I liked my manager. She was the only one who was realistic. She took a lot of heat from upper management.

Cons

I have worked for other alarm companies that were 100% commission that paid vacation and holiday. They ask you to work on holidays and don't pay you. Undercover Boss promised a better vehicle program to look good but in fact most sales people loss money.

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5.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Amazing Culture Great Benefits Package Multiple work locations including Work From Home

Cons

Call Center environment isn't for everyone Attendance policy is strict Work shifts may not be your first preference

4.0
15 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good company to work for, huge customer base and big brand that sells itself. They pay well when you get deals signed. You get a lot of freedom when you perform well

Cons

Pay is full commission. It’s a lot of self hunting and prospecting, Not a big deal but that’s a deal breaker for some. A lot of the job you learn as you go, you’ll start to get familiar with the equipment and the sales process. When you don’t perform you will be micromanaged. Company does not like to “fire” so they will ride you to help you get on. Track if you’re not making quota.

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