Over promise, under deliver - Sales Representative ADT Employee Review

1.0
21 Aug 2013
Recommend
CEO approval
Business outlook

Pros

Work from home 401k & health insurance

Cons

I put about 5,000-10,000 miles on my car each month, not even paid state minimum for mileage. Was told the job was 50-60 hours a week, I am now being told I need to work ~80 a week (as is everyone else). Compensation plan is not what it seems, company presents it in a way that implies the average employee is making a lot more then they really are. Huge turnover rate Told to be misleading to customers to get sales After sales are made they are often lost due to the companies inability to process and install them. Many commission discrepancies, difficult to get corrected No time off, personal days, or sick days for the 1st year of employment.

Explore other reviews about ADT

5.0
5 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Great time management, great schedule. Opportunity to make LIFE CHANGING compensation! Great pay structure!

Cons

N/A nothing to speak on.

5.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I've worked for the company for 40+ years, I'm treated with respect and my efforts are recognized by my Director and other ADT leaders. They give me the autonomy to manage my department and value my experience and insight. They offer a solid benefits package. ADT leads by example with their cultural markers and ensures that rules and laws are followed. I love the collaboration I have with our other departments.

Cons

Obviously, we all want more money, especially given the prices of everything, it's always nice to make more money, but I've checked the compensation and benefits in similar positions outside of ADT and I feel ADT is paying a fair wage and when I factor in the benefits package, they are above average in overall compensation.

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