Six Months I will never get back - Sales Representative ADT Employee Review

1.0
9 Aug 2013
Recommend
CEO approval
Business outlook

Pros

Health Insurance benefits are good.

Cons

Everything, managment from every level is awful. They do not care about the customers or the employees. You are treated as if they OWN you. I made 100.00 a week the last four months of the six I worked there and it cost me money to run my car into the ground for them. I had to give up and leave, they are now blocking my unemployment. You are expected to make at least fifty calls a day into peoples homes who did not ask for you to call. That means if they are on the DNC list you have to call fifty who are not and one night a week you have to make 100 calls into homes. No excuses, you must do this or they will stop giving you leads making it impossible for you to succeed. No matter how much business you book, it is NEVER enough, They hire in mass send you for training that has nothing to do with their products, then send you out to sell alarms you know nothing about how they work, Every customer gets a different price based on calling your manager and asking for the price the customer wants to pay. IF it is the end of the month you will get the best deal so they can get their "Units". I could go on, but what is the use. They have their big company attorneys to fight for them, scares most people enough to shut up and run. Corporate officers say they care, but they will ignore your comments and complaints until you go away. There are more people lining up at the door who need a job and will try to make this work just like I did. Run away as fast as you can....

Explore other reviews about ADT

5.0
5 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Great time management, great schedule. Opportunity to make LIFE CHANGING compensation! Great pay structure!

Cons

N/A nothing to speak on.

5.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

Pros I truly enjoy working at ADT. I have the flexibility of a hybrid schedule, which allows for a great work-life balance. The company offers generous PTO, and more importantly, actively encourages employees to take the time they need to recharge. There’s also a strong sense of job security. ADT is consistently growing, and the steady flow of new hire classes reflects that stability. In my role, I get the opportunity not only to help people start their careers, but also to coach and support agents as they grow professionally and personally. Seeing that development firsthand is incredibly rewarding. On top of that, I work with an amazing team. The people here are supportive, collaborative, and genuinely care about each other’s success, which makes a huge difference in the day-to-day experience.

Cons

While compensation is generally competitive, I would love to see more opportunities for performance-based bonuses to help employees further grow their savings and feel rewarded for their contributions. Additionally, there is some opportunity for improvement in how the building facilities are managed to enhance the overall workplace environment.

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