ADT Business Plan- Focus on Sales, we're big enough to not care about employees or satisfying customers! - Client Management/Customer Relations ADT Employee Review

2.0
23 Jul 2013
Recommend
CEO approval
Business outlook

Pros

Meeting the bare minimum allows you to fly low under the radar. Salesman are celebrated and control the organization. Advancement opportunities arise frequently as people quit at a fast pace, Promotions are given without regard to education, skill set, or merit. Easy advance without much effort. Strong benefits.Offers tuition reimbursement, get your degree at their expense and then move on to a more reputable organization.

Cons

Non-competitive wages, Frequent Changes in management, Unskilled mid-level managment/leadership, Very Poor employee moral, Meeting goals is often accomplished at the expense of customers. One would think an organization that felt the strains of its parent company unwittingly helping drive the birth Sarbanes Oxley, would know to do the "right thing".

Explore other reviews about ADT

5.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I've worked for the company for 40+ years, I'm treated with respect and my efforts are recognized by my Director and other ADT leaders. They give me the autonomy to manage my department and value my experience and insight. They offer a solid benefits package. ADT leads by example with their cultural markers and ensures that rules and laws are followed. I love the collaboration I have with our other departments.

Cons

Obviously, we all want more money, especially given the prices of everything, it's always nice to make more money, but I've checked the compensation and benefits in similar positions outside of ADT and I feel ADT is paying a fair wage and when I factor in the benefits package, they are above average in overall compensation.

1.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

None other than a paycheck

Cons

Dominate you and push you even though it is hot and you are working hard, they will complain and yell at you about their crummy inventory system or people complain. They do not care if you are injured. Tell them and lose your job. The lady in charge is psychotic at best. Called me months after I didnt work there asking ridiculous questions and demanding answers. She's a short minority female that hates men apparently. Hates everyone and everything from what I saw. There's no peace at this job. If you keep it 3 months, you're an extremely hard worker.

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