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      ADT

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      ADT reviews

      Pathetic and frustrating - Residential Sales ADT Employee Review

      1.0
      13 Jan 2019
      Residential sales
      Recommend
      CEO approval
      Business outlook

      Pros

      Only one: great health plan, otherwise avoid this company at all costs, do not work here unless you are a consummate masochist and have no self respect whatsoever.

      Cons

      Unprofessionalism, incompetence, malicious, juvenile and just plain stupid. The HR is more interested in making sure their clothes match their shoes, managers don’t have any skills, payroll is run by chimpanzees....and if you complain about it they tell you to control your bad attitude and that you are being hostile and aggressive. There was hardly a pay where there was not a mistake. Installers are a joke and if they don’t feel like making the installation they simply don’t and the sales person gets the chargeback. No accountability whatsoever

      avatar
      ADT Response
      7y
      We regret to hear about your experience and appreciate you voicing your concern. We encourage all employees to discuss these situations with upper-level management and Human Resources. Our employee's happiness and commitment to safety is of utmost importance.

      Explore other reviews about ADT

      5.0
      24 Mar 2026
      Sales & training manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Work life balance People Trust

      Cons

      Mid pay Highly agile company can create lots of necessary changes

      5.0
      18 Jun 2026
      Patrol manager
      Recommend
      CEO approval
      Business outlook

      Pros

      I've worked for the company for 40+ years, I'm treated with respect and my efforts are recognized by my Director and other ADT leaders. They give me the autonomy to manage my department and value my experience and insight. They offer a solid benefits package. ADT leads by example with their cultural markers and ensures that rules and laws are followed. I love the collaboration I have with our other departments.

      Cons

      Obviously, we all want more money, especially given the prices of everything, it's always nice to make more money, but I've checked the compensation and benefits in similar positions outside of ADT and I feel ADT is paying a fair wage and when I factor in the benefits package, they are above average in overall compensation.

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