ADT Needs a hands off approach - Core Commercial Sales Representative ADT Employee Review

3.0
23 Mar 2009
Recommend
CEO approval
Business outlook

Pros

If you are in sales, you have the ability to set your own schedule. I have found a lot of good people at ADT, especially those that have been with the company for a long time.

Cons

They (Tyco) are now attempting to micro-manage the entire workforce, with disastrous effects on productivity. The layers of management, the rediculous amounts of unneccesary paperwork, and a fear of speaking out, are choking any ability to improve the company from within. ADT uses Sarbanes Oxley and Six Sigma, but to such an effect that it is detrimental to production and morale. The local office have a revolving door mentality for their sales reps, so the turnover is very high.

Explore other reviews about ADT

5.0
6 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Great pay and love my managers

Cons

Nothing the work is easy and great

5.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

Pros I truly enjoy working at ADT. I have the flexibility of a hybrid schedule, which allows for a great work-life balance. The company offers generous PTO, and more importantly, actively encourages employees to take the time they need to recharge. There’s also a strong sense of job security. ADT is consistently growing, and the steady flow of new hire classes reflects that stability. In my role, I get the opportunity not only to help people start their careers, but also to coach and support agents as they grow professionally and personally. Seeing that development firsthand is incredibly rewarding. On top of that, I work with an amazing team. The people here are supportive, collaborative, and genuinely care about each other’s success, which makes a huge difference in the day-to-day experience.

Cons

While compensation is generally competitive, I would love to see more opportunities for performance-based bonuses to help employees further grow their savings and feel rewarded for their contributions. Additionally, there is some opportunity for improvement in how the building facilities are managed to enhance the overall workplace environment.

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