Management is non-existent - Sales Representative ADT Employee Review

2.0
10 Jun 2012
Recommend
CEO approval
Business outlook

Pros

The potential is there to make a ton of money if you work 90 hours a week. Feedback is given constantly Everyone is very nice

Cons

Total lack of on the job training they just turn you loose and say get your 1st 2 sales by yourself then we will give you company appointments. Competition is fierce and ADT is the most expensive provider. You as a sales rep will be in a constant struggle with the installers who try to get more money from your customer and almost always show up waaaaay early so they can get off sooner.

Explore other reviews about ADT

5.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I've worked for the company for 40+ years, I'm treated with respect and my efforts are recognized by my Director and other ADT leaders. They give me the autonomy to manage my department and value my experience and insight. They offer a solid benefits package. ADT leads by example with their cultural markers and ensures that rules and laws are followed. I love the collaboration I have with our other departments.

Cons

Obviously, we all want more money, especially given the prices of everything, it's always nice to make more money, but I've checked the compensation and benefits in similar positions outside of ADT and I feel ADT is paying a fair wage and when I factor in the benefits package, they are above average in overall compensation.

1.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

None other than a paycheck

Cons

Dominate you and push you even though it is hot and you are working hard, they will complain and yell at you about their crummy inventory system or people complain. They do not care if you are injured. Tell them and lose your job. The lady in charge is psychotic at best. Called me months after I didnt work there asking ridiculous questions and demanding answers. She's a short minority female that hates men apparently. Hates everyone and everything from what I saw. There's no peace at this job. If you keep it 3 months, you're an extremely hard worker.

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