Extremely high turnover especially in Custom Home division. - Custom Sales Manager ADT Employee Review

2.0
17 Mar 2017
Recommend
CEO approval
Business outlook

Pros

Excellent product. Lots of smart and talented people. Especially at the District level. They are the people who plug the leaks and do their best under awful conditions and minimal training and support.

Cons

Unbelievably poor leadership at the Vice President level. Fake culture and fake news throughout the company. When employees speak freely it is quite sad.

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ADT Response
9y
Thank you for writing your review regarding ADT's management. Our employees are very valuable to us, and we're always looking to make improvements as a company and as an employer.

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5.0
24 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance People Trust

Cons

Mid pay Highly agile company can create lots of necessary changes

5.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I've worked for the company for 40+ years, I'm treated with respect and my efforts are recognized by my Director and other ADT leaders. They give me the autonomy to manage my department and value my experience and insight. They offer a solid benefits package. ADT leads by example with their cultural markers and ensures that rules and laws are followed. I love the collaboration I have with our other departments.

Cons

Obviously, we all want more money, especially given the prices of everything, it's always nice to make more money, but I've checked the compensation and benefits in similar positions outside of ADT and I feel ADT is paying a fair wage and when I factor in the benefits package, they are above average in overall compensation.

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