Disorganized - Implementation Consultant ADP Employee Review

3.0
30 Aug 2022
Recommend
CEO approval
Business outlook

Pros

- Team-members were wonderful and supportive - Management listened to concerns and tried their best to cater to them - Decent pay but not at the level of competitors

Cons

- Disorganization - other departments were not very communicative which led to increased project setup times leading to angry clients - Work load - they will give you as many accounts as possible, often leading to stress and client dissatisfaction as you won't be able to prioritize solving issues for previous clients - VERY rude customers that were sold something that does not function as Sales told them it should. There was often a gap in communication from the sales process to implementation. -Insufficient training - while I understand they want to get you working ASAP, you will often be in trial-by-fire situations due to the number of moving parts you need to handle.

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5.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Employees can dress in normal day to day clothing as long as it is tactful, events all month on-site such as the Farmers market . Hybrid work schedule: 3 days in office and 2 days remote Self-service coffee and cappuccino bat and beautiful break and recharge rooms.

Cons

None at all. I love my job.

2.0
15 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Established company with a long history and relatively stable business operations. - Provides a sense of job stability compared to many organizations navigating rapid changes in the current AI-driven market. - Lower risk of frequent restructuring or large-scale layoffs than many high-growth technology companies. - Opportunity to work with experienced employees who have deep institutional and domain knowledge. - Predictable work environment that may appeal to individuals seeking long-term stability over rapid change. - Strong choice for professionals who value job security and a steady career path in an uncertain economic climate.

Cons

- Documentation is limited or rusted, and many operational processes lack clear runbooks or standardized procedures, making onboarding and troubleshooting more difficult than necessary. - If you're coming from a modern, fast-paced engineering environment, the organization may feel behind current industry practices and tooling. - Internal politics can sometimes outweigh technical merit or execution. - There are teams with very long-tenured employees where change and innovation can be difficult to drive. - Decision-making often involves multiple layers of approval, resulting in significant bureaucracy and slower execution. - Processes can move slowly, and collaboration is not always transparent across teams, leading to inefficiencies and occasional confusion around ownership. - In some areas, roles, responsibilities, and operational processes are not clearly defined, creating unnecessary chaos and inconsistent ways of working. - Engineering standards and best practices vary considerably between teams, making cross-team collaboration challenging. - Organizational change tends to happen slowly, which can be frustrating for employees who are focused on modernization, automation, and continuous improvement.

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ADP Response
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