APD Canada - Implementation Specialist ADP Employee Review

3.0
1 Jul 2014
Recommend
CEO approval
Business outlook

Pros

If appreciated by your Manager, you have total support and freedom to move up. Employees are simple and friendly

Cons

Total lack of HR department supporting operations. Employees in employee services (ES) from Toronto and Vancouver are assigned to an HR Consultant in Vancouver, with three hours difference. What happens if something terrible happens to an employee in the EST early in the morning. The HR and Payroll department employees don't know how to calculate the vacations for employees out East and ask us to do it! A lot of negativity from old-timer employees ADP Canada is a company that is not well integrated to the country it serves. The US runs everything and does not seem to want to adapt to the Canadian set of laws, and rules. Maybe it is normal for a giant like AD but I have worked at bigger companies and they made a much bigger effort to adapt to our environment. A also feel that we work so hard, there should be a pension plan instead of a matching RRSP program.

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Pros

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Cons

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2.0
15 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Established company with a long history and relatively stable business operations. - Provides a sense of job stability compared to many organizations navigating rapid changes in the current AI-driven market. - Lower risk of frequent restructuring or large-scale layoffs than many high-growth technology companies. - Opportunity to work with experienced employees who have deep institutional and domain knowledge. - Predictable work environment that may appeal to individuals seeking long-term stability over rapid change. - Strong choice for professionals who value job security and a steady career path in an uncertain economic climate.

Cons

- Documentation is limited or rusted, and many operational processes lack clear runbooks or standardized procedures, making onboarding and troubleshooting more difficult than necessary. - If you're coming from a modern, fast-paced engineering environment, the organization may feel behind current industry practices and tooling. - Internal politics can sometimes outweigh technical merit or execution. - There are teams with very long-tenured employees where change and innovation can be difficult to drive. - Decision-making often involves multiple layers of approval, resulting in significant bureaucracy and slower execution. - Processes can move slowly, and collaboration is not always transparent across teams, leading to inefficiencies and occasional confusion around ownership. - In some areas, roles, responsibilities, and operational processes are not clearly defined, creating unnecessary chaos and inconsistent ways of working. - Engineering standards and best practices vary considerably between teams, making cross-team collaboration challenging. - Organizational change tends to happen slowly, which can be frustrating for employees who are focused on modernization, automation, and continuous improvement.

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ADP Response
2d
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