I'm on the fence...50/50 - Anonymous employee ADP Employee Review

3.0
25 Sept 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

You get a great benefits package like you would at any corporation of this size. ADP helps contribute towards your 401K and also your HSA, score! There's a free gym here on campus, there's a cafeteria on campus which is great when you forget your lunch, every employee gets a desk that allows you to adjust the height to stand/sit at will, which is awesome! They have ping pong rooms and other areas where you can sit with your friends and take a break which is nice. Also each break room has a TV playing HGTV which I love! The building has great views of Tempe Beach Park, the palm trees, access to Mill Ave, access to free parking at public garage on Mill Ave for the night if needed. The people I work with are smart, motivated, and have positive energy.

Cons

Please see note below regarding "Advice to Management". In addition to that, the cons are that it took ADP 5 months to give me access to all the programs I needed in order to do my job. Why weren't the programs pre-requested within a week of my acceptance of the offer letter? Also, the trainings were not relevant and just became one of those pointless "check this off your list so we can say we did it but it really has no purpose to your development" type of thing. Several of us on my team were left with nothing to do after trainings so it was this weird in between phase where you're done with training but your programs and software are not setup yet, so you're left in this boring holding pattern for about 2 months job shadowing without any real hands-on practice.

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ADP Response
7y
Hello and thank you for providing your insight into your experience working for ADP. ADP values creating and maintaining a workplace where employees are treated fairly and work in a professional environment, and we are proud of the market recognition ADP has received for its diversity efforts. We are sorry to hear about your unsatisfactory experience and would welcome the opportunity to learn more. If you would like to share additional information so that we can look into it, please contact us at adp.ethics.helpline@adp.com

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Pros

Uncapped commission and great freedom

Cons

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2.0
15 Jun 2026
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Pros

- Established company with a long history and relatively stable business operations. - Provides a sense of job stability compared to many organizations navigating rapid changes in the current AI-driven market. - Lower risk of frequent restructuring or large-scale layoffs than many high-growth technology companies. - Opportunity to work with experienced employees who have deep institutional and domain knowledge. - Predictable work environment that may appeal to individuals seeking long-term stability over rapid change. - Strong choice for professionals who value job security and a steady career path in an uncertain economic climate.

Cons

- Documentation is limited or rusted, and many operational processes lack clear runbooks or standardized procedures, making onboarding and troubleshooting more difficult than necessary. - If you're coming from a modern, fast-paced engineering environment, the organization may feel behind current industry practices and tooling. - Internal politics can sometimes outweigh technical merit or execution. - There are teams with very long-tenured employees where change and innovation can be difficult to drive. - Decision-making often involves multiple layers of approval, resulting in significant bureaucracy and slower execution. - Processes can move slowly, and collaboration is not always transparent across teams, leading to inefficiencies and occasional confusion around ownership. - In some areas, roles, responsibilities, and operational processes are not clearly defined, creating unnecessary chaos and inconsistent ways of working. - Engineering standards and best practices vary considerably between teams, making cross-team collaboration challenging. - Organizational change tends to happen slowly, which can be frustrating for employees who are focused on modernization, automation, and continuous improvement.

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