25 Jun 2025
ADI UK Response
10moThank you so much for your review, it's wonderful to hear you enjoyed your time with us. I'd like to thank you for your detailed feedback on our internal processes also.
The business has gone through a rapid period of growth in multiple areas and sometimes our processes take a little while to catch up. The teams are working incredibly hard to streamline our processesand ensure best practices in all areas of our business - and a large part of that is centred around more regular communication and shared skills.
If you would like to discuss any of your feedback in more detail, I'd be happy to explore it.