Company that has a lot of room for continued improvements - Clinical Trials Project Manager ACM Global Laboratories Employee Review

The company continues to grow and evolve. The culture has improved a lot rather quickly and it's for the better. The good days outweigh the bad days.

There can be a fluctuation in workload in the blink of an eye. Not all associates carry the same load, and high performers sometimes do not stand out. Pay is decent, not great, not bad, but decent.

There are very few positives about ACM outside of the steady income. The two things that made this position even a little bearable was the hybrid flexibility and a helpful team.

ACM is an unbelievably toxic environment. Employees are expected to carry heavy workloads for minimal pay. Management is not only incompetent and unreliable, but will micromanage to the fullest extent. When my team was drowning, we brought our concerns to executive leadership directly. From there we thought we'd finally experience some relief as two more team members were approved. However that relief was proven temporary when our annual "raise" came the following year. Myself and others were told that we'd be receiving .1% more than the guaranteed Cost of Living increase. We were told that because the amount of work we had completed was halved, we deserved much less of a raise than the year prior. Our team had grown, the workload was manageable, yet I felt like we were being punished for our team growing. This leads me into my next gripe. There are VERY few opportunities to grow with ACM. Nearly every "middle-level" position has been erased. So when the opportunity for growth did present itself, you were unlikely to be promoted due to lack of experience. However, without middle-level positions, the specific experience needed could not be gained. When this was brought up to executive leadership, I was told that in order to grow, I would need to start learning the position beforehand. They expected me to jump at the opportunity to provide them with underpaid labor, WITHOUT the guarantee of actually being promoted. To recap- the workload was intense, management was incompetent, and career growth was nearly impossible. Working for this company had completely destroyed my mental health, and I would not recommend it to anyone. *As a warning: Multiple employees had gone to HR expressing difficulty affording groceries and other basic needs. Their response was to start an employee food pantry with the expectation that people would donate. They started a food pantry, maintained by employees who couldn't afford their own groceries. That's the kind of employee appreciation ACM participates in.