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ACE Rent-to-Own

Is this your company?

Run away from burnout - Assistant Store Manager ACE Rent-to-Own Employee Review

1.0
15 Jul 2015
Recommend
CEO approval
Business outlook

Pros

Discounts on merchandise. Yearly parties. Raises. 'Free insurance'. Learned how to communicate with hostile folks.

Cons

Raises and base pay eventually end. Work M-S and burn out quickly. Used to take people's day off as a horrible incentive. Possibly need a dictionary to find out what this really is. Go into the depths of a crappy area and attempt to collect. Company not family oriented for women. Fired a person for picking up her children on her time during the work day. A decent career if you have no life outside of work. Very high stressed environment.

Explore other reviews about ACE Rent-to-Own

5.0
27 Sept 2024
Recommend
CEO approval
Business outlook

Pros

Upper management wants you to succeed, DM is willing to help.

Cons

Having split days offs, they do give you the option to have one weekend off a month. If they can get a traveling manager to cover your store.

1.0
26 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Sundays off & all major holidays off.

Cons

Pay is mediocre for the expectations they have & the amount of work you must do in order to attain their goals without ever being approved overtime. Terrible work/life balance. Open to close shifts daily & only allowed Saturdays off if you request it off in advance & use your own PTO. The rules & how they want you to perform day to day tasks change based on which upper management person you ask & what mood they’re in & later they will forget what they told you or gaslight you into saying they didn’t say that. Office gossip is out of control. No actual HR like in a normal company since they are long time friends of the CEO & so nothing is discreet & retaliation is inevitable. Exposed to bed bugs, roaches, & mice & their poop. Risk of bringing them home since by your bags, purses, clothing. You have to cover your drinks that are in cans or a roach might crawl in. You could be hired for 1 job but end up being told to do the job of 5 with same pay when they are Short staffed. For example, if you are hired to collect on people & make calls to people who need to pay their bills but you all of a sudden get pulled to do deliveries for a week for the same pay because they need the extra person because the main one quit & then at the end of the week when your numbers of people who paid didn’t meet the goal you’re reprimanded. And if you say no to helping do deliveries then you’re not a team player & ostracized. CEO of the company has a fake success story but really good up middle class. Corporate employees are fake & act like they are holier than thou & give so much back to the community but it’s all for tax purposes & to maintain their image that they are so great but they’re mean, nasty people inside. Store managers are shoved up into stores before they are ready because the previous ones quit or you have ones that aren’t good leaders & don’t set good examples & act like children. Store managers talk about & gossip about one another & love to watch another’s downfall. Lots of favoritism in this job. If you don’t dedicate your life to the company & live, breathe, eat, think about them then they will burn you out or bully you out so you quit & don’t collect unemployment. They will intentionally make your job during the day miserable if they feel you are not keeping up with their fake work family culture so you can quit & they can keep your hard earned bonus. This place is toxic & will suck the life out of you if you let it. Lots of employee turnover. Unrealistic expectations. Not willing to change company ideals even though times around them are changing. Stuck in the 80’s still. All the corporate people are family or decades long friends so be prepared!!! CEO has been on the “downside of his time” “close to retirement” for 10 years now. So you have him & then 4 other people in charge making decisions & nobody communicates & it’s just poorly ran. I don’t imagine this company being open in another 5 years.

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