Worst place - Cashier ACE Cash Express Employee Review

1.0
6 Aug 2021
Recommend
CEO approval
Business outlook

Pros

Not many pros to be talked about Okay pay, trainers were nice, made some friends.

Cons

-manager was terrible too worried about if people liked him -mandatory morning call meetings were just so they could hear themselves talk -supervisor took my idea and presented it as his own and was commended for it -managers were not supportive -expect people to cover shifts when its their day off and answer the phone at 6 AM to tell them why we don't want to cover a shift -management becomes more upset with reliable, never call off work employees, for not picking up the slack of the workers who never show up to work -managers will sit and watch you run too registers to help line out the door customers by yourself and tell you that you aren't working fast enough while they hide in the back doing "audits" -customers will yell, curse you out, and threaten you if they don't get approved for a loan that I had no control over -horrible work life balance expect to work over 50 hours a week during peak

Explore other reviews about ACE Cash Express

5.0
12 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Meet great ppl. Leadership is awesome.

Cons

Can’t go outside for a break. Stuck inside the office for 10 hours.

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ACE Cash Express Response
9mo
Thank you for your kind words! We’re happy to hear that you’ve had a positive experience with us. We strive to provide a supportive and rewarding work environment for our team members. We appreciate your dedication and contributions, and we’re glad to have you as part of our team. Wishing you continued success!
1.0
8 Jul 2025
Recommend
CEO approval
Business outlook

Pros

Getting alone time when clients weren't in store.

Cons

Calls to customers who really didnt care. 11 hour shifts with no lunches or breaks. No coverage. Worked alone, even when busy. Had to travel to get any hours. Ridiculous expectations for sales and direct deposits. Benefits arent nearly as good as any other financial institution. They did not care about the safety of their employees. Required to make it into work durning blizzards with black ice if you were helping cover in a different town. Pay was horrible! Constantly on pay freezes. Could make more at McDonald's! Financial institutions and banks will pay $7-9 more an hour! This company did not feel like it actually cared about you. And in the multiple years I worked there. It got worse and worse! This job also is high stress. So much fraud. And its on you if you cash the bad check. But its also on you when you decline bad checks. You cant win! And there is no room to move up.

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ACE Cash Express Response
10mo
Thank you for your review. We're very sorry you did not have a positive experience with ACE Cash Express. We are always looking for ways to help our employees succeed in their careers and feedback from our team members can help us improve their path to success. Thank you for the time you spent contributing to our team's success, and we wish you all the best in your next career path.
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