Nepotism, With A Side of Free Chips - Universal Banker ACCESSbank Employee Review

1.0
28 Jun 2025
Recommend
CEO approval
Business outlook

Pros

-Pay is adequate for an entry level position. -Free chips, soda, and coffee.

Cons

-Nepotism goes CRAZY. People will get away with making heinous mistakes with clients' money just because they happen to be related to someone in upper management. -You will not get paid for being bilingual. I had requested for bilingual pay on multiple occasions to several managers, and none of them gave me the compensation I deserved for being the only person in the entire company who spoke that language (which I did in fact, utilize with clients on a semi-daily basis). -Healthcare sucks. Had nothing but issues with the health insurance plan, it was a huge pain to get prior authorizations approved through it. -They NEVER CLOSE! They'll stay open during blizzards, making their employees risk their lives. One of my coworkers got into a car accident because of this, and ACCESS did not care at all. There is no reason a bank of all places needs to stay open in dangerous weather. -Clients were rude, temperamental, and overall just a pain to deal with. They will walk in reeking of cigarettes and treat you like dirt. -They will rob you of your promotion that you applied for because the person who was previously in that role, weeks later suddenly decided they didn't like their new job anymore and wanted to come back. -They don't know what they're doing, ever. They will roll out plans without having any idea how they're going to achieve it and what it'll look like when they get there. -They say they "don't require cross-selling/referrals", but they will make you meet with management on a weekly basis about your referrals attempts and constantly push you to do them. They only say they don't require it because they want to look better than the bigger banks, but they do require it. They just don't want to say it. -If you have curly hair, you might be told it is "unprofessional".

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ACCESSbank Response
11mo
Thank you for taking the time to share your perspective. We take all feedback seriously, especially when it comes to how our people experience the workplace. While we understand not every role or environment is the right fit for everyone, we would like to reiterate that our values are rooted in integrity, accountability, and respect for our clients, our communities, and our employees. This includes how we promote individuals, recognize contributions, prioritize safety, and support diversity. We are proud to provide transparent processes for internal mobility, performance conversations, and feedback channels to address concerns constructively. We recognize that there's always room to improve and we will remain focused on building a place where people can grow, be treated fairly, and serve clients with pride. We wish you the best in your future endeavors.

Explore other reviews about ACCESSbank

5.0
21 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

A community bank with a strong culture and employee engagement, and an excellent onboarding process making employees feel valued and welcomed.

Cons

No cons at this time.

5.0
30 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

My onboarding experience and employment at ACCESSbank have been truly positive. During onboarding, my questions were always answered thoroughly and in a timely manner. Everyone has been incredibly kind, supportive, and welcoming. I am proud to be part of such a great team.

Cons

I have no concerns or areas for improvement.

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