Changes made were for the better - Customer Service Representative AAMCO Employee Review

Management made a lot of changes to the company in 2020 that weren’t to everyone’s satisfaction. I’m not the kind of person to place judgements before seeing the end result, so even though I heard my coworker’s complaints and saw the justification for them, I wanted to see how everything would play out first. People never respond well to change, but after a few months it became apparent to anyone who was paying attention that all of the changes genuinely were for the better. Sure, some of the changes were annoying to adjust to at first, but at the end of the day I like my job more because the company is more organized now and feels more like one cohesive unit than a mixture of completely separate (and sometimes, competing) departments. My recommendation is to take some of the reviews on here with a grain of salt because most of them were written by employees who jumped the gun and judged too quickly.