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      AAA The Auto Club Group

      Engaged employer

      AAA The Auto Club Group reviews

      Supportive coworkers but unrealistic expectations and workload - Claims Adjuster AAA The Auto Club Group Employee Review

      2.0
      22 Jun 2026
      Claims adjuster
      Recommend
      CEO approval
      Business outlook

      Pros

      Decent coworkers and steady paycheck

      Cons

      Staffing and support decreases but expectations keep increasing. Relief and weekend teams are removed. Senior adjusters are expected to handle 18+ new claims per week including conducting liability investigations, paying subrogation demands, and handling arbitration responses all while sitting in a queue all day long like a call center representative.

      avatar
      AAA The Auto Club Group Response
      6d
      Thank you for taking the time to write a review on your experience as a current employee. We genuinely appreciate and value your feedback, as it will assist us with making future improvements. We are sorry to hear you did not have a positive experience with work expectations and workload. If you’d like to discuss further or provide additional feedback, please reach out to us at TalentAcquisition@acg.aaa.com. We look forward to hearing from you.

      Explore other reviews about AAA The Auto Club Group

      5.0
      8 Jun 2026
      Scrum master jr
      Recommend
      CEO approval
      Business outlook

      Pros

      Good company, good pay and trains well

      Cons

      Yearly salary increase are minimal

      avatar
      AAA The Auto Club Group Response
      3w
      Thank you for taking the time to provide us with a review. We truly appreciate your feedback as a current employee!
      3.0
      1 Jul 2026
      Insurance agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Good work life balance. Independent work and no micromanagement.

      Cons

      Base lay is low and it’s hard to meet threshold for tier based commission structure

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      AAA The Auto Club Group reviewsAAA The Auto Club Group Claims Adjuster reviewsAAA The Auto Club Group review