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      AAA Northeast

      Engaged employer

      AAA Northeast reviews

      High volume and stress with a lack of support - Member Service Counselor AAA Northeast Employee Review

      3.0
      5 Sept 2025
      Member service counselor
      Recommend
      CEO approval
      Business outlook

      Pros

      Company itself was great. Training in what they refer to as the “nest” was helpful and the trainers themselves were supportive and informative. Benefits were great and was looking forward to moving up or into different areas of the company.

      Cons

      My personal supervisor after the training period was barely available and rarely working which led to a major lack of communication and support. Messages to her would go unanswered for over a week, while others I trained with had supervisors that were active and responsive.

      avatar
      AAA Northeast Response
      9mo
      Thank you for taking the time to share your experience. We're glad to hear that you found the initial training and benefits valuable. We take concerns about communication and support seriously, as we strive to foster a workplace where every team memvber feels heard, supported, and empowered. Thank you again for your contributions during your time with AAA Northeast.

      Explore other reviews about AAA Northeast

      5.0
      23 Jun 2026
      Life insurance agent
      Recommend
      CEO approval
      Business outlook

      Pros

      AAA provides strong opportunities for professional growth, and management is generally supportive of employee development. The team culture is collaborative, and colleagues are willing to help each other succeed.

      Cons

      The life insurance division is in a growth phase, which can create frequent changes.

      avatar
      AAA Northeast Response
      4d
      Thank you for your thoughtful feedback! We appreciate your flexibility as we continue to grow and refine the club to better support both our team and members.
      5.0
      23 Jun 2026
      Branch manager
      Recommend
      CEO approval
      Business outlook

      Pros

      After working 25 years in retail it has been a breath of fresh air to work for a company that truly cares about its employees (at every level). -a true work life balance -amazing benifits (the cost of which have not gone up) -a company that encourages volunteer time (during the week, and pays you to do it)

      Cons

      -after 3 years I still don’t have ANY cons to working for AAA Northeast.

      avatar
      AAA Northeast Response
      3d
      Thank you for sharing such a positive experience and for your many years in the workforce. We’re proud to offer strong benefits, work-life balance, and opportunities to give back to the community, and it’s wonderful to see those efforts reflected in your experience. We appreciate all that you do and are grateful to have you on the team!
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