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      AAA Northeast

      Engaged employer

      AAA Northeast reviews

      Mismanaged, micromanaged, anti-union - Dispatcher AAA Northeast Employee Review

      1.0
      2 Jul 2025
      Dispatcher
      Recommend
      CEO approval
      Business outlook

      Pros

      Good benefits, WFM, it’s easy call center work

      Cons

      It’s call center work, NOT dispatching. No leadership, it’s just management and even that is poor. Not sure how these people got their positions, they are woefully lost. Micromanaged to death. Breaks, stats, it’s like all they care about. No legitimate opportunity to move around within the company and they are 100% anti-union, even putting on classes to supervisors telling them to report and union talk to HR. It’s a job…that’s it.

      avatar
      AAA Northeast Response
      11mo
      Thank you for your feedback. We appreciate your recognition of our benefits and work-from-home opportunities. We're sorry to hear about your concerns regarding leadership and management. Your input is taken seriously. We are committed to our leadership training and providing career growth opportunities. We value all feedback and would be happy to talk to you more about your concerns. Please reach out to Thank you for your feedback. We appreciate your recognition of our benefits and work-from-home opportunities. We're sorry to hear about your concerns regarding leadership and management. Your input is taken seriously. We are committed to our leadership training and providing career growth opportunities. We value all feedback and would be happy to talk to you more about your concerns. Please reach out to humanresources@aaanortheast.com.

      Explore other reviews about AAA Northeast

      5.0
      23 Jun 2026
      Life insurance agent
      Recommend
      CEO approval
      Business outlook

      Pros

      AAA provides strong opportunities for professional growth, and management is generally supportive of employee development. The team culture is collaborative, and colleagues are willing to help each other succeed.

      Cons

      The life insurance division is in a growth phase, which can create frequent changes.

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      AAA Northeast Response
      4d
      Thank you for your thoughtful feedback! We appreciate your flexibility as we continue to grow and refine the club to better support both our team and members.
      5.0
      23 Jun 2026
      Branch manager
      Recommend
      CEO approval
      Business outlook

      Pros

      After working 25 years in retail it has been a breath of fresh air to work for a company that truly cares about its employees (at every level). -a true work life balance -amazing benifits (the cost of which have not gone up) -a company that encourages volunteer time (during the week, and pays you to do it)

      Cons

      -after 3 years I still don’t have ANY cons to working for AAA Northeast.

      avatar
      AAA Northeast Response
      3d
      Thank you for sharing such a positive experience and for your many years in the workforce. We’re proud to offer strong benefits, work-life balance, and opportunities to give back to the community, and it’s wonderful to see those efforts reflected in your experience. We appreciate all that you do and are grateful to have you on the team!
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