Management sucks - Member Service Representative AAA Northeast Employee Review

3.0
28 Jan 2025
Recommend
CEO approval
Business outlook

Pros

Additional income while working remote

Cons

With the constant changes that are being made during our shift, the rolling out of new products, and up charging members, the employees are often taken care of last. This is literally a dead end job not what l imagined.

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AAA Northeast Response
1y
Thank you for your feedback. We take employees concerns very seriously and value your input. While we understand there have been challenges with the pace of change, our goal is to provide a positive work environment for all our employees. It is encouraged you connect with your manager or HR to discuss your concerns. Thank you!

Explore other reviews about AAA Northeast

5.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Amazing company to work for, values members and staff! Communication is easy. Teamwork, someone is always available to help. Extensive training to ensure you have time to learn/understand the job.

Cons

No cons to report about this company.

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AAA Northeast Response
2d
Thank you for your positive review and for recognizing our commitment to supporting both our team members and the members we serve. We appreciate your dedication and thank you for the outstanding service you provide every day!
4.0
2 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Collaborative and supportive team environment. Good exposure to Java, Spring Boot, REST APIs, microservices, and cloud technologies. Opportunities to work on enterprise-scale applications and modern development practices.

Cons

Career growth and promotions can sometimes be slower than expected.

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AAA Northeast Response
2d
Thank you for sharing your experience and for your contributions as a contractor on our technology team. We’re glad to hear you’ve found value in the collaborative environment and opportunities to work with modern technologies, and we appreciate your feedback regarding career growth as we continue striving to create a positive experience for all team members.
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