Awful - Call Center Agent AAA Club Alliance Employee Review

Low pay, benefits expensive. Get treated like a child. Have to read a script if your job has anything to do with answering calls. Earning bonuses are impossible. Never listened to in “meetings”. ALL that matters is you keeping to script and sales. Management doesn’t care about employees or customers aka “members” at all. They are bullies who believe you can’t get a ridiculous $15 an hour job somewhere else. MANY states have $15 minimum wage now - or will soon. This is not the job for anyone who has an ounce of self esteem. Oh and no Christmas bonus either. Look elsewhere.