Stay Away - Customer Support Advocate 4Patriots Employee Review

Micromanagement | Blatant Racism | Absolutely DISGUSTING & Predatory advertising | they recently laid off around 30-40 employees because the company is going bankrupt! But since I am a black male and they wanted to pick and choose who they paid a severance too. I was fired exactly 30 days prior to the mass layoffs with ZERO COMPENSATION | I had a 98% QA score that they graded every month | I had a 95+% Productivity grade and was receiving all bonuses and pay bumps allowed. I was told multiple times that “basically” I sounded to black on the phone | but the worst part was me sounding black was often labeled as me sounding disrespectful and or rude | EVEN THO I HAD A 92% Customer satisfaction score (customers leave reviews after every call) I was fired without an exit meeting or so much as a thank you for the last 10 months !! I’m fact I was simply locked out of my laptop and never heard from them again !!! I am absolutely stoked to see this company failing and hemorrhaging money ! I was fired with nearly perfect QA scores and others with failing scores were allowed to keep their jobs and collect severance once terminated 30 days after I was randomly fired for a call where two people were on speaker phone YELLING AND CURSING their hearts out ! If you are a person of color and you aren’t a pushover or absolutely desperate for work STAY AWAY !!