Great On boarding - Senior Vice President, Sales 4Medica Employee Review

The ability to work 100% remotely. Excellent management team. Good employee recognition. 4Medica is one of the best companies I have worked for. It is the smallest, work force related, company I have worked for, but that size also allows for great recognition of employee contributions. The work is innovative and critical for the health care electronic data industry.

The size of the company can be a detriment. At one point several key individuals left the company which was a struggle and a concern for a couple months. The company worked quickly to refill these positions and even improved the overall leadership structure.

Company has little tracking / monitoring. Management tied up selling product so if you don't need much input on how to address issues terrific place for self directed work. Company has tried to help employees in need. During last year's downsizing retained the downsized employees at 10 - 50% status so could claim employed and make more attractive to prospective employers during job search. Dropped company health plan and told employees to self insure. Later, set up to reimburse employees each month with a portion of their self insured costs.

Management's focus on trying to acquire new customers and prevent current customers from wanting service refunds has created problems with support. Directors approach and tell you to work on customer xxxx's problem, highest priority. 30 minutes later another director instructs you to work on customer yyyy's problem. The result is that you have many days where nothing is resolved, but you work on many problems. It is very hard to satisfy customers with this approach.