total disaster - Project Manager 4Medica Employee Review

The company did a fantastic job with my onboarding and training. I quickly became a "member of the family" and felt very comfortable. The company is very focused and determined to succeed as a team. Senior leadership is very helpful and wants to make your tenure at 4medica a success for you and the company.

I can say I have found no cons since I joined the company

Company has little tracking / monitoring. Management tied up selling product so if you don't need much input on how to address issues terrific place for self directed work. Company has tried to help employees in need. During last year's downsizing retained the downsized employees at 10 - 50% status so could claim employed and make more attractive to prospective employers during job search. Dropped company health plan and told employees to self insure. Later, set up to reimburse employees each month with a portion of their self insured costs.

Management's focus on trying to acquire new customers and prevent current customers from wanting service refunds has created problems with support. Directors approach and tell you to work on customer xxxx's problem, highest priority. 30 minutes later another director instructs you to work on customer yyyy's problem. The result is that you have many days where nothing is resolved, but you work on many problems. It is very hard to satisfy customers with this approach.