7y
Hi. A key value of our company is innovation and experimenting new things quickly. We are a young team and there were and will be many failures and successes. As cofounder, I bear the responsibility for the negative experience you had with us, for that I am sorry. Rest assured that we are improving our processes, culture, team and product everyday, so that our users and our team members have the very best experience with us. If you are still with us, please approach me so that we can identify the specific problems and come up with solutions together. - Augustine, Cofounder