Pros
Very fun work environment, where you are able to offer recommendations and flavor combinations to customers. I had many nice conversations with people who wanted to enjoy frozen yogurt with their loved ones. A job where you can jump between multiple responsibilities, and very fast-paced. For someone that likes to keep moving and not stagnant.
Cons
There was some intimidation from higher ups when I was late a couple of minutes due to a family emergency. I truly felt like the woman was not understanding at all, and was extremely cold even though it was the first and only time that had happened while I worked there.