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      1st Source

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      1st Source reviews

      Learned a lot of useful information and skills with customer service. - Customer Service Representative 1st Source Employee Review

      4.0
      13 Mar 2015
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Great customer base. Good cultural feel. The communication from staff to manager is quick and effective. Atmosphere in workplace is relaxed amount coworkers.

      Cons

      Top level is hard to communicate to if you are the one who is interacting with customers. Systems tend to go out randomly.

      Explore other reviews about 1st Source

      5.0
      26 Feb 2026
      Analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Work/Life balance is good. Annual Raises and pretty consistent. Great work environment and friendly supportive teammates. They are morally and ethically grounded. Somewhat frugal, but will spend money appropriately when needed.

      Cons

      Health Care could be better.

      3.0
      27 Apr 2026
      Account manager
      Recommend
      CEO approval
      Business outlook

      Pros

      work life balance is great

      Cons

      Pay raises are not based on performance

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